Terms of Service

1.1 The Service provides AI-driven tools tailored for the restaurant industry, including phone answering, order-taking, menu Q&A, reservation management, and sending SMS payment links. Users may integrate the Service with point-of-sale and phone systems.

1.2 Company grants you a limited, non-exclusive, non-transferable, revocable license during the Term of this Agreement to use the Service for your internal business purposes. You may not copy, modify, reverse engineer, sublicense, or otherwise misuse the Service. All rights not expressly granted are reserved by the Company.

1.3 The Service may update automatically. Maintenance may cause interruptions. You are responsible for your equipment and connectivity.

5.1 Both parties agree not to disclose each other's non-public business information ("Confidential Information"), except in specific lawful cases.

5.2 Exceptions include information already public, lawfully held, independently developed, or obtained lawfully from a third party.

5.3 Company may use anonymized or aggregated data for research, development, and service improvement, subject to privacy laws.

5.4 You may provide ideas or feedback. By submitting, you agree Company may use them without restriction or compensation.

5.5 Personal information is handled under Company's Privacy Policy.

You retain rights to your content but grant Company a license to use it as needed to provide the Service.

You must register for an account with accurate information and maintain its security. You are responsible for all activity under your account and must notify Company of any breaches.

7.1 Disclaimer of Warranties. THE SERVICE IS PROVIDED "AS-IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT, INCLUDING AI-GENERATED RESPONSES, WILL BE ACCURATE OR COMPLETE.

7.2 No Guarantee of Results. Company does not guarantee that the Service will increase revenue, retain customers, or produce any specific business outcome. The Service is a tool to assist your operations, not a replacement for human oversight. You acknowledge that AI-driven phone interactions may occasionally produce errors, misunderstand callers, provide incorrect information, or fail to process orders, and you accept the risk of such occurrences.

7.3 Your Responsibility. You are solely responsible for monitoring the Service's performance, maintaining backup or alternative methods for receiving customer calls and orders, and ensuring that your use of the Service does not violate any applicable laws. You acknowledge that you should not rely exclusively on the Service as your sole means of handling customer communications.

7.4 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF CUSTOMERS, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR LOSS OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.5 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO COMPANY DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

7.6 Indemnification. You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of this Agreement; (c) any claim by a third party (including your customers) related to the Service's handling of calls, orders, or communications on your behalf; or (d) your failure to maintain adequate backup systems or alternative methods for handling customer communications.